CANCELLATION AND REFUND POLICY
Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24 hour notice. No Call No Show will result in full charge of the service and you will have to pay another deposit and service charge to rebook.
Our Policy: A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be equal to 50% of the booked services. Should you arrive more than 10 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged.
No call No shows are banned from future bookings.
A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide. We realize that emergencies occur. If you do need to cancel or reschedule your appointment, we simply request that you inform us at least 24 hours in advance. If the booking was made for the same day, we require at least 12 hours’ notice. No kids, no extra guest, persons under the age of 18 cannot be serviced NO EXCEPTIONS!!!
Refund Policy: No refunds will be issued on services rendered.
Customers have 30 days from the date of purchase to return unworn/unopened products in their original packaging. The customer is responsible for return shipping fees. Only store credit will issued for returns.
Shipping Policy: Please allow 2-3 days for your order to be processed and prepared for shipping.
Allow 4-8 business days for delivery after processing time. All products will be shipping via USPS. Customers will receive an email confirmation when their orders have been shipped.